Last updated: November 26, 2021
Thank you for shopping at Bicycle Travellers.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bicycle Travellers.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Bicycle Travellers, accessible from https://bicycletravellers.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel your order within 7 days without giving any reason for doing so.
The deadline for cancelling an order is 7 days from the date on which you paid for the advertisement.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email.
We will reimburse uou no later than 14 days from the day on which we receive the refund request. We will use the same means of payment as you used for the order, and you will only incur transaction fees.
In order for the Goods to be eligible for a return, please make sure that:
Only regular priced ad spots may be refunded. Unfortunately, ad spots on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
If the advertisement spots were marked as a gift when purchased, you'll receive a gift credit for the value of your return. The gift certificate will be mailed to you.
If the advertisement spots weren't marked as a gift when purchased, we will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us by email.